Miraflores, Peru
Av. José Larco 998
N/A
+5114474229
They didn’t have the car was reserved, didn’t upgrade and they were not able to run a few CC
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One of the worst service experience I had in my life. Due to people front of the line, we missed the reservation time slot, afterwards they weren't able to attend our reservation even though we were there on time. They didn't offer any solution, wanted to price us double than our reservation and eventually insulted us verbally.
First of all Budget rental car in Lima is a scam, as they will rent you a cheap car but then buried in the terms and conditions it says that you can't use economy cars to leave the city of Lima. If you book through something like Expedia there's literally no way to see this. You show up and they won't let you have the car so they try to force you to rent something more expensive. Scam. Second of all this location is terrible as well. People here are slow, mean, and in on the scam. I will never rent from Budget again and I highly suggest avoiding this location and Budget rental car in Peru.
Good attention. I do not recommend to go from 12:30 to 14:00 because you will have to wait for your turn and if you are in a rush you may get impatient.
8000 dollars as a deposit if you don’t take the insurance!! Never more with Hertz!!
Ne careful! You dont get your deposit back!!!
the worst customer service i ever seen . They gave me wrong information, and fought over it despite clearly having faulty logic. Also they have trouble with time and math and in the end it's the customer who will have to pay for their issues. I blame the whole shop. Won't rent from budget again
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