Cusco, Peru
Av. Garcilaso 212
N/A
+51 84224155
They lost my hat although I was able to go back and recover it from their shelves. We also ended up with 7 items of clothing in our bag of clean clothes that weren’t ours so had to return to the store to hand them back, where we found a very frustrated man wondering where his pants and tops had gone. 2 of the items weren’t even his so no idea if they ever found their way back to their rightful owner. Avoid and use other places in Cusco.
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Would recommend. American traveler with little Spanish, was able to get a few things washed in 2 hours. 9 soles for a bit over 1 kilo of laundry. Got it all back with nothing missing
Sent 5kg worth of laundry for S/20 in the morning then got it before closing. All items were accounted. Good service for a quick wash and dry.
Excellent service for any tourists in Lima. Prompt and good value.
Lazy and rude. They misplaced the belt that went with my pants. Luckily I noticed when I got back to my guesthouse. I called just before close and they found it. They said they would wait for me to arrive to pick it up since I was leaving the next day. Arrived 15 minutes later and found a locked gate. Horribly frustrating.
Stayed in Cuzco for almost a week and after Machu picchu needed some seriously cleaning & drying services because it was pouring rain the entire time I was on the mountain. These ladies washed and dried my fleeces, down winter jacket, sneakers (2 of them!), jeans, shirts and bras all in the same day. Highly recommend; they did a great job. I know the other review is terrible, but I did speak Spanish, so maybe that helped avoid any confusion? Not sure, but they were to the point and delivered on time with all my whites and colors coming out normally.
Very good express service.
DO NOT GO HERE. I don't usually ever leave bad reviews but I was disgusted and horrified by this service. First of all we paid double the price for a fast service. They said they could have it done in 2 hours for a simple wash. When we picked up our clothing they were 40 MINUTES later than they said. With no apologies. When we unpacked our clothing half of it was still wet which we didn't complain about because I guess it was a quick service. But still poor. The final and biggest thing was THEY TURNED ONE OF MY WHITE TSHIRTS YELLOW. They then claimed that it was impossible and that maybe my tshirt was originally yellow. I showed them photos and video of me wearing said tshirt just the day before and how white it was. THEY THEN PROCEEDED TO GET FIVE DIFFERENT PEOPLE THAT WORKED THERE TO TELL ME I WAS A LIAR AND THAT THE PHOTOS WERE OF A DIFFERENT SHIRT. I would have been perfectly happy with a simple apology but instead was faced with insults. DISGUSTING SERVICE AND RUDE WORKERS DO NOTGO HERE IF YOU ACTUALLY EXPECT WHAT YOU PAY FOR
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